Wednesday 2 September 2015

BBA - SEMESTER - 2 - SUMMER - 2015

PROGRAM  BBA
SUBJECT CODE & NAME BBA 201 RESEARCH  METHODS

1.  Discuss the primary data collection techniques in detail.

Ans- Primary data

Primary data is more reliable to analyze the problem, and thereby to draw valid conclusions. Secondary data also  has importance, but  the originality of data (Valid data) cannot be maintained, and may not suit the requirements of the researcher sometimes.

While  discussing  Primary  data,  we  discussed  about  the  various  ways  or sources  of  collecting  the  primary  data  namely,  observations,  personal interviews, telephone interviews, mail surveys and survey methods.

                                                                                     
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2.  a. Explain the different types of research designs.
b. Differentiate between Probability and Non-probability sampling methods. Meaning of research design Types of research designs Meaning of Probability and Non-probability sampling methods Differences

2.  a. Different types of research designs

Meaning of Research Design

It is a systematic plan of what is to be done, how it will be done and how the data  will  be  analyzed.  Research  design  basically  shows  what  the  major topics in the research are and their details. It provides an  outline  of how the research will be carried out and the methods that will be used. It includes an abstract  of  the  research  study,  descriptors  of  the  research  design, dependent  and  independent  variables,  the  assumptions  and  limitations  of the research, research question hierarchy, sampling design and a format for the dummy data, showing how data will be presented.



                                                                                     
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2. b. Meaning of Probability and Non-probability sampling methods

Probability sample

Here, each member of the universe has a known prospect of being selected and  included  in  the  sample.  Any  personal  bias  is  avoided.  The  associate cannot use his concern in selection of sample items.

Example: Random sample and cluster sampling.

Probability sampling techniques:

1.  Random sampling.
2.  Stratified random sampling.
3.  Systematic sampling.
4.  Cluster sampling.
5.  Multi-stage sampling and
6.  Area Sampling.

NON-PROBABILITY SAMPLING METHODS


                                                                                     
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3.  The important task ahead of the researcher is to document the entire work done in the form of a well-structured research report. Explain the report writing steps. What are the guidelines for writing the research report?

Meaning of a Research Report

A document prepared by an analyst or strategist who is a part of the investment research team in a stock brokerage or investment bank. A research report may focus on a specific stock or industry sector, a currency, commodity or fixed-income instrument, or even on a geographic region or country. Research reports generally, but not always, have "actionable" recommendations (i.e. investment ideas that investors can act upon).

Report Writing Steps

Writing  a  report,  essay  or  research  paper  is  a  demanding,  sometimes frustrating task, that can be made more stressful by waiting  until the night before the  assignment  is  due  to  begin
                                                                                     
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 PROGRAM  - Bachelor of Business Administration- BBA
SEMESTER  - 2
SUBJECT CODE & NAME  BBA202: BUSINESS STRATEGY

1. What is business strategy? Explain the need for business strategy.

Meaning of business strategy

The  word,  ‘Strategy’  is derived from the ancient Greek word  ‘Strategos’, which is a combination of two  words  –  ‘stratos’  meaning  ‘army’  (especially  across  a  terrain)  and ‘agos’  meaning  ‘to  lead’.  The  idea  of  strategy  has  its  origin  in  military combat, where it was important to  envision and lead  large scale operations. The  core  element  of  strategy  in  military  operations  is  rational  planning. There is a striking  similarity between the use of strategy in military  combat and  business  operations.  In  both  the  scenarios,  the  organizations  try  to profit from their competitive edge, by optimizing on their strengths.

The field of strategy and strategic management had its origins in the 1960s, when  academics  showed  an  interest  to  study  the  concept  of  strategy independently.  Strategic 
                                                                                     
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2.  Define strategic management. What are the causes for failure of Strategic Management?

Definition of Strategic Management

Strategy  is  an  action  that  managers  take  to  attain  one  or  more  of  the organization’s goals. Strategy can also be defined as “A general direction, set for the company and its various components to achieve a desired state in the future. Strategy results from the detailed strategic planning process”.
Strategic  Management  as  a  discipline  originated  in  the  1950s  and  60s. Although there were numerous early contributors to the literature, the most influential  pioneers  were  Alfred  D.  Chandler,  Philip  Selznick,  Igor  Ansoff, and Peter Drucker.

                                                                                     
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3. Write a brief note on the following:

a)  Core competencies and their importance
b)  Strategic leadership.

a) Core competencies and their importance

Core  Competencies  and  their  Importance  in  Strategy Formulation

The  term  “Core  Competency”  has  its  origin  in  an  article  titled  “The  Core Competence  of  the  Corporation”,  written  by  C.  K.  Prahalad  and  Gary Hamel  for  the  Harvard  Business  Review  in  1990.  In  this  article,  core competency  has  been  defined  as  “The  collective  learning  and coordination  skills  behind  the  firm's  product  lines”.  The  authors

                                                                                     
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b) Strategic leadership.

Strategic  leadership  refers  to  those  leaders  who  are  responsible  for  the creation  as  well  as  the  implementation  of  the  strategic  vision  of  the organization.  The strategic leader of an organization needs to provide the necessary direction in the following ways –

a)  Vision  –  An  effective  leader  has  a  vision  for  the  growth  of  the organization. Normally, he is able to predict future trends and is ahead of times in providing value to customers. Due to
                                                                                     
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 PROGRAM  - BBA
SEMESTER  - 2
SUBJECT CODE & NAME - BBA 203 & FINANCIAL ACCOUNTING

1. Journalize the following transactions in the books of Balu.

2004                                                                                                    Rs.

Jan. 1  Commenced business with                                       25,000
Jan. 2  Goods purchased for cash                                         15,000
Jan. 3  Paid freight                                                                 500
Jan. 7  Goods sold to Raj Kumar on credit                                      5,000
Jan. 8  Paid for stationery                                                     2,000
Jan.10  Paid for Rent                                                                         1,000
Jan.13  Cash received from Mohan Das                               15,400
Allowed him discount                                                           600
Jan.15   Paid Premium                                                           4,000

                                                                                     
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2,000

2,000

Jan.10

Rent A/c. ………………… Dr.
To Cash A/c
(Being the amount of rent paid)

Jan.13

Cash A/c ……………………… Dr.
Discount A/c ………………… Dr.
To Mohan Das’s A/c
(Being cash received from Mohan Das)

Jan.15

Premium A/c …………. Dr.
To Cash A/c
(Being the payment for premium)

Jan.20

Postage A/c ………… Dr.
To Cash A/c
(Being the payment for postage)

Jan.25
Salaries A/c ………………. Dr.
To Cash A/c
(Being the payment for salaries)
Jan.30
Cash A/c ……………………… Dr.
To Commission A/c
(Being the receipt of commission)

Tota



2.  Accountancy refers to a systematic knowledge of accounting. It explains ‘why to do’ and ‘how to do’ of various aspects of accounting. Explain the objectives of accounting and explain the categories of users.

Objectives for Accounting

The basic objective of accounting is to provide full, accurate and meaningful financial information about the financial activities of a business to all those who have a right and a need to have such information.

The main objectives of accounting include:

·         Systematic  recording  of  all  business  events  or  transactions  and subsequent  posting  to  ledger,  to  finally  prepare  financial  statements  - profit and loss account and balance sheet.

                                                                                     
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3.  What do you understand by good will? Explain the accounting treatment of goodwill at the time of admission. Give journal entry for the below problem:

T and S are partners in a firm sharing  profit in the ratio 5:3. They admitted G as a new partner for 1/4th share in the profit. G brings Rs.45,000 for her share of goodwill and Rs.1,20,000 for capital. They have withdrawn the goodwill from the firm. Make journal  entries  in  the  books  of  the  firm   after  the  admission  of  G.  The  new  profit sharing ratio will be 2:1:1.

Goodwill-Meaning

Goodwill  generally  means  the  reputation  of  the  firm.  When  a  business  is doing its operations over a number of years, it may develop a good name and reputation among the customers or society. In accounting parlance, it can be called as “Goodwill”.

The goodwill of a firm may earn extra profit for the business over a normal profit, which can be called as “Super Normal Profit”. Thus, goodwill can be calculated as ….
Goodwill = Super Normal Profit –Normal Profit.

Accounting treatment of goodwill at the time of admission

There are different situations relating to the treatment of goodwill at the time of admission of a new partner. These are discussed as under:

                                                                                     
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4.  Differentiate between trade discount and cash discount. Enter the following transactions in Sadhana’s simple cash book.

2010
April
1st April         Balance of cash in hand Rs.1500
8th April        Purchased goods for cash from X for Rs.320
15th April      Sold goods for Rs. 480 to Y for cash
20th April      Received commission Rs.65
22nd April     Paid Commission Rs.55
28th April      Paid to Reena on account Rs.715
30th April      Paid salary to the office clerk Rs.100 and office rent Rs.60

Answer:-

Difference between trade discount and cash discount is as follows:
Trade discount
Cash discount
1) It is reduction granted by a supplier from the list price of goods or services bought other than for prompt payment.
2) It is allowed to promote the sales
3) A separate trade discount account is not opened in the ledger because it is shown by the way of deduction in the invoice itself.
4) It may vary with the quantity purchased.
1) It is the reduction granted by a supplier from the invoice price in consideration of immediate payment or within a specified period
2) It is allowed to encourage prompt payment
3) Since it is not shown in the invoice, a separate cash discount account is opened in the ledger
4) It may vary with the period within which the payment is made.


                                                                                     
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5.  Final  Accounts  are  prepared  at  the  end  of  the  accounting  year  with  various adjustments. Explain the features and objectives of final accounts.

Objectives of Final Accounts

A financial statement should reflect true and fair view of the business affairs of the organization. As these statements are used by various constituents of the  society  /  regulators,  they  need  to  reflect  true  view  of  the  financial position of the organization.
Financial  statements  are  required  for  measuring  the  performance  of  the business  which  is  indicated  by  gross  profit  or  gross  loss.  Financial statements  facilitate  the  comparison  of  trading  results  of  the  current  year with  those  of  the  previous  year.  International  Accounting  Standards Committee  (IASC)  stated  that  the  objective  of  financial  statements  is  to provide  information  about  the  enterprise  that  is  useful  to  a  wide  range  of users in making economic decisions. 
                                                                                     
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6.  Prepare  Trading,  Profit  and  Loss  Account  and  Balance  Sheet  from  the  following particulars as on 31st March 2012.

Trial Balance

Particulars 
Dr. (Rs) 
Cr. (Rs)
Capital / Drawings  
1,400
10,000
Cash in hand 
1,500
-
Bank overdraft @ 5% 
2,000
Purchase and Sales 
12,000
15,000
Returns  
1,000
2,000
Establishments charges  
2,500
-
Taxes and Insurance  
500
-
Provision for Doubtful Debts 
1,000
Bad Debts  
500
-
Sundry Debtors and Creditors 
5,000
1,850
Commission 
500
Investments 
4,000
-
Stock on 1 April 2010 
3,000
-
Furniture  
600
-
Bills Receivable & Bills payable 
3,000
2,500
Collected Sales Tax 
150
Total 
35,000
35,000

                                                                                     
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 PROGRAM  Bachelor of Business Administration- BBA
SUBJECT CODE & NAME BBA 204- Marketing Management

1.  Explain the components of traditional marketing mix in detail.
Ans- Marketing mix
An organization or business needs to plan its marketing strategy in order to launch  its  products  in  any  market.  Such  marketing  planning  involves  the  usage of the market information in order to assess the market conditions. In the previous units, we  have  studied the definition of marketing, the various concepts of marketing and marketing environment.  These concepts help to define the framework of a market for the organization. In order to  arrive at  the right strategy for a  target  market,  the                                                          
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2.Describe the methods of environmental analysis-SWOT, PEST.Strength, Weakness, Opportunity,

SWOT analysis with examples

Strengths: characteristics of the business or team that give it an advantage over others in the industry. For example, Microsoft’s strength is its operating system  –  ‘Windows  and  related  software  applications’  is  used  by  a  large customer base all over the world.

Weaknesses:  are  characteristics  that  place  the  firm  at  a  disadvantage relative to others. For example, weakness can be high attrition rate.



                                                                                     
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3.The brand is the symbol of the product’s personality. It is developed though diligent market research and is based on the customer’s needs and wants. Explain the various steps which are undertaken in the formation of a brand with examples.

Definition of brand

In  earlier  times,  people  bought  products  and  as  the  demand  was  greater than  supply,  companies  had  a  virtual  monopoly  of  the  market.  It  was  not necessary to have a brand, as people purchased the product based on their needs.  However,  when  supply  became  greater  than  demand,  it  became necessary for companies to acquire and retain customers. In order to create consumer loyalty, it became necessary to ensure that there was a corporate personality  for  the  company.  Such  a  personality  or  image  created  for  the company came to be known as its Brand.

                                                                                     
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4.Define Product mix. Explain the factors determine the decisions of the Product mix.

Definition of Product mix

A product mix (also called product assortment) is the set of all product lines and items that a particular seller offers for sale to buyers." An  organisation with several product lines has a product mix.  Product mix need not consist of  related  products.  In  other  words,  product  mix  is  "the  composite  of products  offered  for  sale  by  a  firm."  It  is  a  collection  of  products manufactured  or  distributed  by  a  firm.  For  instance,  a  firm  manufactures watches,  machinery  items,  electric  lamp  etc.  Product  mix  has  four  main characteristics or                                                                                
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 5.Define  Green  Marketing.  What  are  the  reasons  for  which  companies  adopt  green

Definition of Green marketing

Green marketing is  a  type of marketing in which the products and services of an organisation are sold to its customers, based on their environmental benefits. The product or service is promoted so that it is eco-friendly or that it is packaged in eco-friendly manner using recyclable material. According to the American Marketing Association,  “Green marketing is the marketing of  products  that  are  presumed  to  be  environmentally  safe”.  It  is  also called as  Environmental  or  Ecological  marketing. This type of marketing covers a range of activities                                                                               
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6.Explain  the  personal,  socio-cultural,  Psychological  determinants  of  consumer behaviour.

Definition

The consumer behaviour is a complex field of study as it involves several variable components. Human behaviour is dependent on internal characters of  the  individual  as  well  as  the  pressures  of  the  external  environment. Similarly,  consumer  behaviour  is  also  dependent  on  several  intrinsic  and extrinsic factors.

1.  Personal determinants

There  are  two  main  personal  factors  which  influence  an  individual consumer, as follows –

a.  Consumer  demographics  –  These  are  the  factors  such  as  age, education level, income group, economic capacity, etc, which determine the  buying  behaviour  of  consumers.  For  example,  a  consumer  from  a lower class may buy unbranded products which are low-priced, while a middle class or upper class consumer may buy branded products with a better quality and increased price.

                                                                                     
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 PROGRAM  - Bachelor of Business Administration- BBA
SEMESTER  2
SUBJECT CODE & NAME - BBA205 – MANAGEMENT INFORMATION SYSTEM


1.  Define MIS. Describe the characteristics and functions of MIS

Writing the meaning of MIS

Computer  Based  Information  systems  are  of  vital  importance  in  modern organizations.  System  professionals  analyze,  design,  develop,  implement and  manage  state-of-the-art  telecommunications,  multi-media  and  other computer-based  information  systems.  In  addition  to  maintaining  traditional transaction  processing  systems,  today's  IS  professionals  are  involved  in exciting developments in computing systems, such as decision support and expert  systems,  database  development  and  enhancement,  development and  use  of  Graphical  User  Interfaces  (GUI),  systems  design  using                                                                                
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2. What do you mean by ERP? Describe the situations before and after the existence of ERP. Explain the challenges involved in ERP.


Definition of ERP

Enterprise:  Enterprise  is  a  complete  business  consisting  of  functions, divisions,  and  other  components  which  are  used  to  complete  specific objectives  and  tasks.  Enterprise  includes  people  achieving  goals  and objectives with the available resources.

Resources:  Resources  are  the  assets  of  any  organization.  These  assets are  assigned  to  activities  and  are  used  in  the  process  of  producing  an output, product or services. Resources include money, man and material.

Enterprise  Resource  Planning:  It  is  an  integrated  cross  functional software  that  reengineers  manufacturing,  distribution,  finance,  human resources and  other basic business processes of a company to improve its efficiency,  agility  and  profitability.  ERP  is  built  with  a  vision  to  providing                                                      
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3.  Explain the applications and systems used in E-communication.

In  e-business  world,  e-communication  system  is  a  backbone  of  all processes  whose  role  is  to  share  information  by  messages  or  store information  to  be  downloaded  on  access  by  the  customer.  This  is  done through  many  applications  and  systems.  Most  popular  and  widely  used messaging  systems  are  e-mail  &  voice-mail.  Through  these  systems  both parties communicate on ongoing basis. It provides facilities to store,  delete and search mails, supporting the reference need of the user. This system  is popular when one to one communication is needed.
                                                                                     
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4.  There is an information explosion in today’s society. There are lot of advantages of DBMS like proper maintenance of the data and maintaining security. Explain the process of data transition using diagram and an example of your own.

A process-data diagram is a diagram that describes processes and data that act as output of these processes. On the left side the meta-process model can be viewed and on the right side the meta concept model can be viewed.
A process-data diagram can be seen as combination of an business process model and data model.

The process-data diagram that is depicted at the right, gives an overview of all of these activities/processes and deliverables. The four gray boxes depict the four main implementation                                                   
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5.   There are two investment plans in the market whose details are given below based on which you need to decide which investment plan you need to select. Suggest which investment plan you prefer and why?

Particulars
Part A
Part B
Investment in Rs. Million
3
2.7
Savings/ gain per year in Rs. Million = S
1.0
0.75
No. of years savings or gain would occur = T
5
5
Discount Rate
12%
12%

Answer: -


Part A = 1 = 1 x 3.60477 = 3.60477

Therefore, NPV = 3.60477 – 3.00 = 0.60477

                                                                                     
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6.  Write short notes on the following :

a)Transaction Processing System(TPS)
b)Knowledge Based System(KBS)


6. a . Transaction Processing System (TPS)

The  act  of  conducting  or  carrying  out  a  deal  or  business  agreement,  an exchange or trade, as of ideas, money etc. A transaction is the smallest unit of  business  activity,  may  be  uses  of records  are  themselves  transactions.Transactions are mainly observed at the bottom level of the management. Plenty  of  operational  activities  at  the  bottom  level  result  in  one  or  more transactions.  Every transaction may be considered to generate information. The information generated can be highly structured.  Structured  information is  easy  to  process  further.  Examples  –  payroll  system,  transport  ticket reservation system, purchase order entry system, marks tabulation system etc.
                                                                                     
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6. b. Concept of Knowledge Based System

KBS  are  the  systems  based  on  knowledge  base.  Knowledge  base  is  the database maintained for knowledge management which provides the means for data collections, organization and retrieval of knowledge. The knowledge management  manages  the  domain  where  it  creates  and  enables  an organization for adoption of insights and experiences.

There are two types of knowledge bases:
a.  Machine  readable  knowledge  bases:  The  knowledge  base  helps  the computer  to  process                                                                                    
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